3. How We Use Your Information

The information we collect is used for a variety of business and operational purposes to ensure the effective delivery and enhancement of our Services. Specifically, we use your information to:

• Manage Your Account: This includes processing your registration, verifying your identity, confirming eligibility based on location, and tracking your transactions.
• Service Management and Improvement: We strive to provide a seamless experience across multiple platforms and devices, continually improving the functionality and usability of our Services.
• Updates and Communication: We keep you informed about updates, changes, and developments related to our Services, including transactional notifications.
• Customer Support: We use your information to address your inquiries and requests efficiently, including through interactive chat and other support channels.
• Internal Operations: Your data is used for internal purposes such as audits, security improvements, fraud prevention, invoicing, analytics, and research and development.
• Marketing and Communication: We may reach out to you with information about our products, services, surveys, promotions, and special events that we believe may be of interest to you.
• Customization and Personalization: We tailor content and advertisements based on your preferences and interactions with our Services to enhance your overall experience.
• Promotions and Surveys: We use your information to run contests, sweepstakes, and surveys, ensuring that these initiatives are engaging and relevant.
• Legal Compliance and Protection: We use your information to comply with legal requirements, protect our legal rights, and ensure the safety and security of our Services, employees, and users.
   

  Please note that we may combine the information collected with data from other sources, in accordance with the practices described in this Privacy Policy. Furthermore, we may anonymize or de-identify the collected data, ensuring it cannot be traced back to you. This anonymized data may be used for research, marketing, or other purposes.

  4. How We Disclose Your Information

  As part of our operations and in providing our Services, we may share the information we collect from and about you in the following ways:

  Service Providers: We may share your information with third-party service providers who perform tasks on our behalf, including technical support, marketing, analytics, customer service, payment processing, and security.

  Affiliates and Subsidiaries: Your information may be shared with our current or future affiliates and subsidiaries for operational needs.
  Measurement and Analytics Companies: We may share information about your interactions with our Services with analytics providers to assess performance and enhance our services.
  Co-Branded and Joint Offerings: For services provided in collaboration with third parties or through sponsorship agreements, your information may be shared with or directly collected by those third parties.
  Advertisers and Advertising Networks: We may disclose your information to third-party advertisers and networks to personalize and deliver relevant advertisements on our Services and other platforms.
  Legal and Compliance Reasons: We may disclose your information if required by law or to protect our rights, the safety of our users, or the security of our Services.
  Business Transfers: In the event of mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.
  User-Shared Information: Information that you choose to share on our Services may be visible to other users or accessible through integrations with third-party services.
  Your Consent: We may disclose your information for additional purposes with your explicit consent.
  Additionally, we reserve the right to share aggregated or anonymized data with third parties for various purposes, including marketing and advertising.

  5. Cookies and Similar Technologies

  To improve and personalize your experience with our Services, Tenet Streams and our service providers use various tracking technologies, including cookies and similar tools. These technologies help us gather information as described in the “Information We Collect Through Automated Means” section. The types of technologies we use include:

  • Web Server Logs: These logs track website activity and are essential for the functioning of our services.
  • Cookies: Small text files stored on your device that allow us to recognize it, remember your preferences and settings, improve the effectiveness of content and ads, conduct analytics, and ensure security. Cookies can be either “session cookies” (temporary cookies that expire when you close your browser) or “persistent cookies” (which remain until deleted or they expire). We use both types for different purposes:
  • Essential Cookies: These are crucial for the operation of our Services, such as keeping you logged in while using the platform.

  • Functional Cookies: These enable us to remember your preferences on the Services, such as language or region settings.
  • Personalization Cookies: These help us customize the Services based on your preferences and past interactions.
  • Analytics or Performance Cookies: These are used to analyze how you engage with our Services, evaluate content performance, and ensure consistency across our platform.
  • Advertising Cookies: These track your visits and interactions in order to deliver relevant advertisements to you.

  • Tracking Pixels: Also referred to as web beacons or clear GIFs, these are used to collect usage data and assist in measuring the effectiveness of content and advertisements.

  You have control over the use of cookies on your devices. While disabling certain cookies may impact the functionality and performance of our Services, you can manage your cookie preferences through your browser settings.

  6. Online Analytics and Advertising

  Analytics:

  To understand how our Services are used, we rely on third-party web analytics services, such as Google Analytics. These services use cookies and similar technologies to analyze user interactions with our Services, aiding in auditing, research, and fraud prevention. If you wish to opt-out of Google Analytics, you can do so by using the Google Analytics Opt-out Browser Add-on.

  We also employ analytics tools in our emails to gather data such as when you open our messages or click on any included links or banners. This helps us assess the effectiveness of our communications and marketing campaigns.

  Online Advertising:

  Our Services may allow third-party advertising technologies to place cookies or other tracking technologies on your devices. This data collection helps deliver targeted advertisements across other websites and services you visit.

  For more information about personalized browser advertising and to manage the placement of cookies for advertising purposes, you can visit the Network Advertising Initiative’s Consumer Opt-Out page, the Digital Advertising Alliance’s Consumer Opt-Out page, or Your Online Choices. Opting out of tailored advertising does not prevent ads from being shown, but the ads may be less relevant to you. Please note that opt-out preferences are device- and browser-specific.

  7. How We Protect Your Information

  We prioritize the security of your information. The data collected through our Services is stored on secure servers in the United States.
  We employ various security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. These measures include both electronic and physical safeguards, as well as administrative procedures to manage the collection, storage, and processing of personal data.

  However, it is important to recognize that no method of transmission over the Internet or electronic storage is completely without risk. While we make every effort to safeguard your personal information using commercially reasonable measures, we cannot guarantee complete security. As part of our commitment to your privacy, we recommend that you take steps to protect your personal information, such as keeping your account details and passwords confidential.

  8. Retention of Information

  At Tenet Streams, we retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The length of time we retain your information depends on several factors, including the nature of the data, the purposes for which it was collected, and any legal or regulatory requirements.

  We regularly review our data retention practices to ensure that your information is not kept longer than legally necessary or required for our business purposes. Once the retention period expires, we take appropriate measures to delete or anonymize your personal information so that it can no longer be linked to you.

  9. Third-Party Links and Features

  Our Services may contain links to third-party websites, plug-ins, and features. These third-party services are not under our control, and when you interact with them, you may be providing information directly to the third party, as well as to other users or the public. Your use of these third-party services is governed by their own privacy policies and terms of service, not ours.

  We are not liable for the content, privacy practices, or security measures of any third-party websites or services, even if accessed through our Services. We recommend exercising caution when leaving our platform and reviewing the privacy policies of any external sites you visit. This will help you understand how your personal information is collected, used, and shared by those third-party sites.

   

  10. Your Rights & Choices Regarding Your Information

  You have certain rights and options concerning the personal information we collect and process. These include:

  • Opting Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions in those communications or by contacting us directly. Opting out of marketing communications will not affect our ability to send you service-related updates.

  • Accessing and Updating Your Information: You have the right to access and update the personal information we hold about you. You can usually do this through your account settings. If you require further assistance, feel free to contact us.

  • Withdrawing Consent: If you have given us consent to collect, process, or transfer your personal information, you have the right to withdraw that consent under certain conditions.

  • Opting Out of Cookies: You can adjust your browser settings to refuse all or some cookies or to alert you when websites set or access cookies. However, please note that disabling or refusing cookies may affect the functionality of certain parts of our Services, making them inaccessible or less effective.

  • Analytics and Advertising Choices: You can opt out of certain analytics and advertising practices as outlined in our Online Analytics and Advertising section.

  Residents in specific jurisdictions may have additional rights related to their personal information. Please refer to the relevant sections below for more details.

  11. Additional Information for California Residents

  If you are a resident of California, you have certain rights concerning your personal information under the California Consumer Privacy Act (CCPA). These rights include:

  The Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, including the sources of the information, the purpose for its collection or sale, and the third parties with whom we share it.

  The Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.

  The Right to Opt-Out of Sale: As a California resident, you have the right to opt out of the sale of your personal information to third parties.

  The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

  To exercise any of these rights, please contact us using the contact information provided.. To protect your privacy and ensure the authenticity of the request, we may need to verify your identity before processing your request.

  12. Children’s Privacy

  Tenet Streams is committed to protecting the privacy and safety of children. Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age.

  If we become aware that we have inadvertently collected personal information from a child under 13 without obtaining parental consent, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe that your child under the age of 13 has shared personal information with us without your consent, please contact us immediately. We will take immediate action to investigate the situation and resolve the issue as quickly as possible.

   

  13. Changes to Our Privacy Policy

  Tenet Streams reserves the right to update or modify this Privacy Policy at any time. Any revised version will be made available through our Services, so we encourage you to review it periodically to stay informed of any changes. The date of the most recent revision will be displayed at the top of the Privacy Policy.

  In the event of material changes to the policy, we will notify you as required by law, either by posting a notice on our Services or sending you an email. Your continued use of the Services after any updates to this Privacy Policy will be considered your acceptance of those changes.

  14. Contact Information

  If you have any questions, concerns, or comments regarding this Privacy Policy or our privacy practices, or if you need to update, modify, or remove your personal information, or exercise any other rights, please contact us at:

  Email: [email protected]

  We value your inquiries and will make every effort to respond promptly and appropriately. Your trust in our Services is important to us, and we are committed to handling your personal information responsibly and in accordance with this Privacy Policy.